{"id":10081,"date":"2024-01-10T16:24:06","date_gmt":"2024-01-10T16:24:06","guid":{"rendered":"https:\/\/ruvportalqa.azurewebsites.net\/?page_id=10081"},"modified":"2025-07-29T15:51:30","modified_gmt":"2025-07-29T15:51:30","slug":"crear-ticket","status":"publish","type":"page","link":"https:\/\/portal-qa.ruv.org.mx\/index.php\/soporte-tecnico\/crear-ticket\/","title":{"rendered":"Crear un ticket"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"10081\" class=\"elementor elementor-10081\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5727e9d elementor-section-height-min-height elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"5727e9d\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5b34854\" data-id=\"5b34854\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a19d5d5 elementor-widget elementor-widget-heading\" data-id=\"a19d5d5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-large\">CREA UN TICKET<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c7d2c25 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c7d2c25\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9fe2b7c elementor-invisible\" data-id=\"9fe2b7c\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-90198f9 elementor-widget elementor-widget-heading\" data-id=\"90198f9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">ANTES DE LEVANTAR UN TICKET, TE INVITAMOS A VISITAR NUESTRA SECCI\u00d3N DE MANUALES Y DUDAS, LAS CUALES CONTIENEN INFORMACI\u00d3N DEL FUNCIONAMIENTO DE NUESTROS SISTEMAS Y PROCESOS:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd30c96 elementor-widget elementor-widget-heading\" data-id=\"bd30c96\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/portal-qa.ruv.org.mx\/index.php\/preguntas-frecuentes\/\">SECCI\u00d3N DUDAS RUV<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-40416a7 elementor-widget elementor-widget-heading\" data-id=\"40416a7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/portal-qa.ruv.org.mx\/index.php\/soporte-tecnico\/guias-y-manuales-de-usuario\/\">SECCI\u00d3N GU\u00cdAS Y MANUALES DE USUARIO<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-64adfa1 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"64adfa1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fb7aa1e\" data-id=\"fb7aa1e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7cc155c elementor-widget elementor-widget-html\" data-id=\"7cc155c\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"text\/javascript\" src=\"https:\/\/s3.amazonaws.com\/assets.freshdesk.com\/widget\/freshwidget.js\"><\/script>\r\n<style type=\"text\/css\" media=\"screen, projection\">\r\n\t@import url(https:\/\/s3.amazonaws.com\/assets.freshdesk.com\/widget\/freshwidget.css); \r\n<\/style> \r\n<iframe title=\"Feedback Form\" class=\"freshwidget-embedded-form\" id=\"freshwidget-embedded-form\" src=\"https:\/\/ruv-help.freshdesk.com\/widgets\/feedback_widget\/new?&widgetType=embedded&submitThanks=Gracias+por+tu+comentario\" scrolling=\"no\" height=\"500px\" width=\"100%\" frameborder=\"0\" >\r\n<\/iframe>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CREA UN TICKET ANTES DE LEVANTAR UN TICKET, TE INVITAMOS A VISITAR NUESTRA SECCI\u00d3N DE MANUALES Y DUDAS, LAS CUALES CONTIENEN INFORMACI\u00d3N DEL FUNCIONAMIENTO DE&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":40,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-full-width-page.php","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-10081","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/pages\/10081","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/comments?post=10081"}],"version-history":[{"count":58,"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/pages\/10081\/revisions"}],"predecessor-version":[{"id":10904,"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/pages\/10081\/revisions\/10904"}],"up":[{"embeddable":true,"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/pages\/40"}],"wp:attachment":[{"href":"https:\/\/portal-qa.ruv.org.mx\/index.php\/wp-json\/wp\/v2\/media?parent=10081"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}